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Home » Is E-commerce Dead? How AI Agencies Are Taking Over Global Consumer Decision-Making and Redefining Business Rules?
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Is E-commerce Dead? How AI Agencies Are Taking Over Global Consumer Decision-Making and Redefining Business Rules?

May. 23, 2025No Comments5 Mins Read
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Is E-commerce Dead? How AI Agencies Are Taking Over Global Consumer Decision-Making and Redefining Business Rules?
Is E-commerce Dead? How AI Agencies Are Taking Over Global Consumer Decision-Making and Redefining Business Rules?
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AI Shopping Agents Era Approaches

The era of AI shopping agents is on the horizon. From searching, price comparison, payment to order placement, these processes, which once required human intervention, are now being fully taken over by artificial intelligence. Tech giants and payment behemoths are joining forces to create a brand new world of “agent commerce,” which not only disrupts e-commerce logic but may also fundamentally alter consumer behavior and business strategies.

From “Search Checkout” to “Verbal Instruction”: Rapid Development of AI Shopping Agents

Mohamed ElSeidy, R&D Director at Alliance Dao, pointed out in a tweet that while traditional e-commerce has greatly reduced shopping friction, it still relies on human operations: “searching for products, comparing prices, making decisions, filling in payment information.” Today, AI agents are emerging as the next generation of consumers, capable of automatically searching, making decisions, and processing payments based on commands.

Currently, AI functionalities such as OpenAI’s Operator, Perplexity’s PayPal integration, and Amazon’s Nova Act can complete the entire shopping process without human intervention. Consumers only need to input simple commands, such as “help me buy ingredients for a six-person Italian dinner,” and the AI can autonomously fill the shopping cart and process the payment.

Who Enables AI to Make Payments? Visa, Mastercard, and Stripe Build Next-Gen Payment Infrastructure

To truly empower AI with “purchasing power,” traditional payment networks are undergoing a profound transformation:

  • Stripe has launched Agent Toolkit: allowing developers to create one-time virtual cards for AI, setting amounts and usage limits, integrating platforms such as OpenAI, LangChain, and Vercel AI.
  • Visa has introduced Payment Passkeys: tokenizing payment credentials and adding controls such as spending limits and category restrictions.
  • Mastercard has released Agent Pay: introducing “agent identity verification,” allowing only registered and verified AIs to execute transactions.

These infrastructures enable AI to securely represent users in payments while reducing the risks of fraud or erroneous operations.

(AI Agents Combine with Stablecoins: How PayPal is Redefining Global Business Models with Its Financial Operating System?)

On the technology stack, a collaboration of three layers—AI layer, payment layer, and security layer—works together to create an automated and secure consumer system for agent commerce.

Who is Responsible? Trust Issues and Accountability in AI Procurement

When agents buy the wrong items or exceed instructions, who should be responsible? Mohamed admits that there is no consensus in the industry yet, but the following mechanisms are being gradually established:

  • Confirmation Threshold: Non-typical or high-value transactions require additional confirmation.
  • Transaction Audit Chain: Using blockchain to bind user instructions with purchasing behavior for easier tracking and appeals.
  • Duplicate Detection System: Avoiding repeated transactions due to technical failures.

Currently, the overall trend is moving towards “users bearing responsibility within a specific scope, but with more protective mechanisms provided.”

(From Financial Advisors to Secretaries, Examining the Trust Challenges of AI Agents: Can We Trust AI’s Autonomous Decisions?)

The Important Role of Stablecoins in Agent Commerce Revolution

Stablecoins like USDC have been incorporated into agent payment options by Visa and Stripe. The features of cryptocurrencies combined with smart contracts make it easier for AI to perform automated payments and authorizations. However, such automated processes still carry risks, necessitating trust frameworks like Mastercard’s Agent Pay and related measures to ensure security.

SEO is Dead, AEO is Dominating: Let AI Find Your Products

In the era of AI-driven consumption, traditional SEO (Search Engine Optimization) will give way to “AEO (Agent Engine Optimization).” If products cannot be recognized, understood, or recommended by agents, they will be invisible in the future internet.

In this regard, Mohamed emphasizes that businesses should: “Provide structured data such as uses, specifications, and prices,” and “Make product descriptions sound like answers.”

Emerging Entrepreneurial Opportunities: Agents Will Not Take Jobs, but Create New Industries

For entrepreneurs, he believes that the AI agent commerce economy will unleash diverse opportunities, including:

  • Vertical Agents: such as health benefit agents (helping users with drug reimbursements and insurance checks), nutritional shopping assistants (purchasing ingredients based on allergies and budgets), and delivery assistants (finding fast and tasty restaurants).
  • Seller Optimization Tools: for example, AEO optimization platforms and agent traffic analysis tools to help merchants understand if AI recommends them to consumers.
  • Physical Store Transformation Devices: such as AR smart glasses and in-store voice assistants to assist customers in making shopping decisions in real time.

(A Comprehensive Guide for Entrepreneurs from Sequoia Capital: How Can AI Become the Next Trillion-Dollar Economy?)

Not Just an E-commerce Upgrade, but a Reconstruction of Consumption Patterns

The transition from shopping in stores to browsing websites was a key factor in the birth of e-commerce. Now, AI is shifting the entire process from “assistance” to “full representation,” regarded as the most disruptive change in the retail industry, further reducing shopping friction and human choices. As of now, the foundational infrastructure for this transformation is gradually being put in place: payment networks tailored for AI agents and an emerging ecosystem of specialized tools and services. In this new landscape, shopping behavior is no longer merely digitized but is entirely reconstructed.

Risk Warning

Investment in cryptocurrencies carries a high level of risk, with prices potentially fluctuating dramatically, which may result in the loss of all principal. Please assess risks with caution.

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